Customer Satisfaction Survey
We welcome comments to improve service to our customers. If you wish to contact United States Shipping LLC to offer comments and/or suggestions, please send an email to This email address is being protected from spam bots, you need Javascript enabled to view it , our customer service representative, or complete the Customer Satisfaction Survey, sign and fax it to 732-635-1918.
 
In order to allow us to provide quality service to your satisfaction, please take a moment to complete the customer service evaluation below.
 
Company Date
Q 1. Are the vessels providing timely position reports and accurate port information in accordance with your needs?
Yes No
Comments
Q 2. Is billing being done on a timely basis?
Yes No
Comments
Q 3. Is vessel documentation being prepared in accordance with your needs?
Yes No
Comments
Q 4. Is vessel and company staff responsive to resolving issues and complaints?
Yes No
Comments
Q 5. Vessel and company Environmental, Health and Safety practices meet with customer’s expectations?
Yes No
Comments
Q 6. Overall, how do you rate the quality of our service?
Excellent Good Fair Poor
Comments
 




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